Thursday, February 19, 2009

How does media work?

We see media around us every single day and we are exposed to it almost every single second in our lives, but what effects does this have on who we process things and how we are really looking at products and services?

The products and services that are being reached out to us seemed to have us desensitized, but what would happen if we just had not media that exposed us to these things, our social norms would not be norms any more and it may cause panic.

So how does this relate to media and why do I care? Media is a tool that is used to reach out to an audience that may not be able to have been reached before. This blog that I am writing, may have not a single person read it, or it may have someone in China read it right after I post it. So this idea of different media outlets directly effects me because of what seems to be changing in technology and how we use it is normal.

The absence of such media would be slowing of the progression of how we are going about our lives. Now does the absence of media mean that we cannot live, absolutely not! Jeff Goldbloom said it best in Jurassic Park ,"Life finds a way." Yes, life does find a way, and that way is media and how we use it to our advantage.

Speed of information is so quick we forget to process it sometimes, but if there is no media, what we have deemed to be normal would not be as such and it is in our human nature to find a way to be productive and evolve. We are in our MBA program to evolve our thinkings and how we innovate the business world. Technology has been a tool for this progression, but we cannot forget how media plays a huge role in this.

Knowledge Management vs. Knowledge Exchange

I was ask the question what differentiates knowledge management vs. knowledge exchange. As I answered and then found that there was a different definition, I still was not convinced. I saw it as a point where I had to really ask myself do I accept the terms that were given in class. Looking back on it, I do agree with the statements that were given, but I believe that the semantics were what were hanging me up.

I found that the idea of knowledge management is the hub of information, but the idea of knowledge exchange cannot happen without knowledge management. This is a bit of a paradox, as we have seen that the idea of knowledge exchange is the place where innovation comes into place and allows us to develop new frontier lines that will give us an advantage. Many things that we have seen as we have progressed in society and in technology that there are things that complement each other and without these things we truly cannot have a competitive advantage if this systems are not there to support each other.

As far as the class goes, I still firmly believe that knowledge management is something that is necessary for knowledge exchange to exist, but the importance of knowledge exchange allows us to set new innovations.

Monday, February 16, 2009

Remember tokens?

So this weekend I was at Dave and Buster's and as I was there I was remembering my childhood and a place called Circus Circus. I remember putting in dollar bills to get tokens so that I can play games. I would play skee-ball and various other games to win tickets so that I can spend those tickets on a worthless prize that I never kept. I must have spent a fortune playing these games all for those tickets. Well I found myself as a 5 year old child again, but this time it was different.

Instead of pumping in dollar bills to get tokens, I had to buy a card which cost 2 dollars and then add "chips" to the card for a monetary amount and then I was off like a little kid playing games. This idea of the card was genius!! With something tangible like tokens you have a sense of how much you are spending, but with the card, you have no idea and you just keep playing until you are done with all your "chips" then you go back for more.

I see all these kids around with cards in their hands and using them as I used to use tokens when I was a kid. They have no idea how much the game cost to play, this is genius by Dave and Buster's as they have gained a competitive advantage on the intangible. To cost of the card to the consumer is way more than the cost to D and B, so they are making a huge margin right there, but the upfront cost and maintenance is minimal compared to what they are bringing in on the charges.

Dave and Buster's has really used technology to their advantage and I have to applaud them. Really innovative.........

Thursday, February 12, 2009

Technology = no arms?!?!?!?!?

This is just a random blog, but I figured it had something to do with technology so I am writing it. So yesterday I was at a company and I had to check in to the front desk. The lady there was extremely nice and greeted me with a smile, but then randomly would start talking......I figured she was talking on the headset she was on, but man that is confusing.

So I have a bluetooth headset that I use when I am driving or when I need to have long conversations (mainly with the lady discussing why I am at school so much). Any case, I know how they work and to answer a call majority of times you have to put the button on the side of your headset to answer, if not you have an auto answer thing, what I just think it is weird. So as I was looking at her confused whether she is talking to me or someone on the phone, I figured she had an auto answer.....well she did, but not what you think!!!

The actual telephone that she was using had this mechanical arm that would lift the receiver off the hook when the phone rang and hang the phone up when the phone call was done. This was amazing and I just sat there staring, the lady probably thought I was crazy, but in any case I was sitting there like a 5 year old kid enj0ying this mechanical arm go up and down and up and down and up and down...........you get the idea.

This made me think, with all the technological conveniences that we have in our lives, have we forgot to use our basic human functions. I am not saying that the lady forgot to use her arms, but seriously, we often rely so heavily on technology that we find it to be a necessity in our lives. The question is, when you leave your house and forget your phone on our dresser, does it feel as though you have lost an appendage? So times move and times change, we see the need out there, but in the time of these changes our views of what is a need and what is a want is clouded by what is convenient.

Technology has allow for us to do many great things; share information faster, save millions of dollars in planning, and the list goes on and on. But business innovation is driven by us with the aid and understanding of technology.

But in all seriousness.......is it too hard to put the button on the side of your headset?!?!??!?!?

Monday, February 9, 2009

Information Change?

We have learned that the way that we gather information is changing, but let's step out of the box for a sec and think about the actual information that is being sent across via all different mediums. Does the information change because it is more abundant? Does it change because we now seek for more because we can?

The idea of the information changing is not that the facts are changing, it is based on the way that we synthesize the data and how it materializes. The way we receive information and the way that we collect data is moving fast and faster as more technology becomes available, so what does that mean for information to us?

We need the information framed in a way that we are able to look at it and process that information quickly so that we can move on to the next thing. This allows for us to streamline and be more cost effective, but there may be some fallacy in this. Because we are moving so fast we trust and believe that the information that we are gathering is truth and we leave it at that. I am not saying that we should question everything in our lives, because that will be counter-productive in how far we have come, but we must understand that the idea of something framed may create some danger.

We briefly discussed this in class as the dependency of technology is to compliment not supplement our human behavior. This idea of change is great, but there must be a core foundation as to the direction we take this change.

Tuesday, February 3, 2009

Differences.....

So with the idea of the way we see things, I am actually looking at different perspectives on education. I have recently switched my MBA program from the University of St. Thomas to Carlson's program and the common question is, "What is the difference?"

To answer this would literally take about 20 pages, but because I know that the attention span of most of us (at least for me) is limited to about 2 pages because of the amount of course work that we have going on. There are key differences that differentiate each program, neither good nor bad, but different.

Teaching styles vary and the way that perspectives of different cases are viewed vary a lot. I have seen that the Carlson School has a more mature set of individuals that contribute a lot of work experience, where as the program at St. Thomas has many people that are straight from undergrad and they have a different perspective that is more based on a textbook approach.

Why am I bringing up these differences? The answer to this is simple, often times we become so engulfed in our own view point and our own way of thinking that we forget to take a step back and look at the macro view of things. As future leaders we need to be strategic in our thinking, but also in our delivery of our thinking. If we are so set in our own ways and we see things from such a narrow perspective we forget to see that being effective means to think from the stand point of somebody else.

As technology has allowed for us to communicate faster than we ever have before, we must also see that slowing down and thinking/looking from a different stance may be the most efficient for us to be progressive.